If you’ve ever searched for eBay feedback examples, you already know how important feedback is to building trust on the platform. eBay thrives on reputation, and feedback is the backbone of that trust. Whether you’re a seasoned seller moving dozens of items a week or a casual buyer making your first purchase, the words you leave after a transaction shape your credibility. Positive, clear feedback attracts more customers and can even improve your visibility in eBay search results.
Yet many buyers and sellers get stuck when it’s time to write a review. What should you say to sound professional, honest, and polite? That’s exactly why we created this guide.
Here, you’ll find 200+ eBay feedback examples — including positive and negative feedback examples, buyer feedback examples, and seller feedback examples. These ready-to-use templates will save you time, help you write better reviews, and strengthen your profile as a buyer or seller.
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Why Good Feedback Matters for Buyers and Sellers
On eBay, feedback is more than just a courtesy — it’s the foundation of trust between buyers and sellers. Every transaction leaves a digital footprint, and your feedback history can make or break your success on the platform. Whether you’re a buyer or a seller, good feedback helps build a reputation that attracts more reliable transactions and strengthens your credibility.
For Buyers
When you consistently leave honest, positive feedback for sellers, you signal that you’re a trustworthy and responsible customer. This has several benefits:
Faster Service & Priority: Sellers are more likely to process and ship orders promptly for buyers with strong feedback histories.
Better Resolutions: In case of disputes, sellers are more inclined to resolve issues favorably with buyers who have a good track record.
Increased Trust: Other sellers will feel confident selling to you, which can sometimes mean access to better deals or rare items.
For Sellers
For sellers, feedback is an essential marketing tool. A profile full of positive reviews boosts your credibility, ranking, and sales:
Higher Conversion Rates: Shoppers are more likely to buy from sellers with excellent feedback scores.
Competitive Edge: Good feedback differentiates you from competitors with similar products.
Protection in Disputes: A strong feedback record can help eBay side with you if a buyer claims an issue without proof.
Repeat Customers: Happy buyers who see your positive reviews are far more likely to return.
Why It Matters Both Ways
Feedback is essentially your reputation on eBay. Buyers want confidence their orders will arrive as described, while sellers want assurance they’ll get paid and avoid fraudulent behavior. The better your feedback, the smoother and more profitable your experience on eBay becomes.
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Tips for Writing Effective Feedback on eBay
Leaving feedback on eBay isn’t just about clicking “Positive” or “Negative.” Well-written feedback helps future buyers and sellers make informed decisions and strengthens your own reputation as a trustworthy user. Whether you’re a buyer or a seller, these tips will help you craft feedback that’s clear, fair, and impactful.
Be Honest and Accurate
Always describe your experience truthfully. If the item arrived late, mention it. If it was exactly as described, say so. Honest feedback helps the community stay transparent and gives others realistic expectations.
Example:
“Item arrived exactly as described and packaged securely. Shipping took a bit longer than expected but overall a smooth transaction.”
Mention Key Details
Include specifics like product quality, packaging, communication, and shipping speed. This makes your feedback more helpful to future buyers or sellers.
Example:
“Fast shipping, excellent communication, and the item was in pristine condition — highly recommend this seller!”
Keep It Professional and Polite
Even if the transaction wasn’t perfect, avoid insults or overly emotional language. Professional, constructive feedback carries more weight with eBay’s community and support team.
Example:
“Item was not as described. Seller responded quickly and issued a refund. Appreciate the resolution.”
Balance Positive and Negative Aspects
If something went wrong but the seller or buyer worked to fix it, acknowledge their effort. This shows fairness and builds trust.
Example:
“Initial order had a defect but seller replaced it promptly. Good customer service.”
Be Concise but Clear
Short, clear sentences are easier for others to read and understand. Aim for one or two lines summarizing your experience.
Leave Feedback Promptly
Don’t wait weeks to leave feedback. Doing it soon after the transaction keeps details fresh and signals reliability to other users.
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Positive eBay Feedback Examples from Buyers to Sellers
Positive feedback helps future buyers feel confident in the seller’s trustworthiness, dependability, and professionalism. Below are various general and specific eBay feedback examples you can leave for different types of eBay sellers.
Average eBay Sellers
Carefully packaged, item came as described.
Very attentive to detail and responsive.
Great communication, will buy from again!
Got exactly what I needed.
Fast shipping and great communication.
Great seller, thanks.
Good item, works flawlessly.
Perfect transaction, thanks.
Thanks, very fast service.
Exactly as described.
Item matched description perfectly, thank you.
Smooth and easy transaction, no issues.
Reliable seller, product works as promised.
Great price and fast delivery.
Seller was very helpful and courteous.
Fast delivery, product just as shown.
Arrived on time and well packaged.
Happy with purchase, thank you.
Professional seller, will return.
Excellent experience overall.
Trustworthy seller, good service.
Item in good condition, as advertised.
Seller responded quickly to questions.
Quality item at a fair price.
Would definitely buy from this seller again.
Top-Rated eBay Sellers
Very fast shipping, thanks!
LOVE these, thanks so much.
Nice item, very well packaged.
Lightning fast shipping.
Rapid delivery, great communication.
Thanks, very satisfied.
Great seller, thanks so much.
Item arrived before the delivery date, perfect.
Everything was flawless.
5 Star seller, highly recommended.
Great item! Fast shipping!
A+++++
Super fast shipping! Item just as described!
Great communication! Super fast shipping! A+++++
Great seller! Fast shipping! Item just as described!
Best transaction I’ve had on eBay!
Couldn’t ask for better service, thank you!
Perfect seller, exceeded expectations.
Shipped immediately, packaged with care.
Item pristine, excellent seller!
Professional and fast – outstanding!
Highly recommended, would buy again.
Flawless from start to finish!
Product quality superb, delivery super quick.
Top-notch seller, thank you!
Super / Power Sellers
Smooth transaction, will buy from again.
A++++ fantastic seller.
Good seller, answered questions very quickly.
Will order more soon.
Excellent service as always.
Fabulous seller and a great transaction.
Very pleased, item as described.
Top quality product, thank you.
Item matched the description.
Very satisfactory, thanks.
Flawless process.
Excellent seller! Item arrived quickly and as described.
Great communication and fast shipping! Thank you!
Thank you for the prompt shipment!
Item better than described! Fast shipping!
5 STARS!!! Thank you!!!
Fast shipping, item just as described, highly recommended!
Thank you so much! Item just as described and shipped quickly!
Great seller! Item arrived quickly and was just as described!
Thank you! Item arrived quickly and was exactly as described!
Fast shipping, great item, thank you!
Wonderful seller, always a pleasure to deal with!
Couldn’t be happier – brilliant transaction!
Seller goes above and beyond, thank you!
Perfect every time – thank you again!
Feedback for Custom / Handmade / Unique Items
Beautiful craftsmanship, even better than the photos.
Love the handmade touch, great quality!
Exactly as pictured, wonderful seller!
Unique item, fast shipping.
Great attention to detail, thank you.
Beautifully packaged, item feels special.
Excellent communication about custom order.
Seller kept me updated throughout, very happy.
Perfect personalized gift, thank you.
Quality exceeded expectations!
Feedback for Sellers After Resolving an Issue
Seller resolved problem quickly, very satisfied.
Excellent customer service, issue handled professionally.
Prompt refund, thank you!
Replacement item sent fast, very impressed.
Great after-sale support, recommended seller.
Very understanding and responsive.
Mistake fixed without hassle, thank you!
Honest seller, will buy again.
Excellent communication during issue.
5 stars for customer care!
Feedback for Bulk / Wholesale Purchases
Items exactly as ordered, great bulk deal.
Fast shipping, large order perfectly packed.
Seller gave great discounts on multiple purchases.
Professional handling of wholesale order.
All items arrived intact, thank you.
Smooth high-volume transaction, recommended.
Great pricing and quality for bulk.
Excellent communication on large order.
Will order wholesale again soon.
Reliable seller for bulk supplies.
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Positive eBay Feedback Examples from Sellers to Buyers
As an eBay seller, leaving positive feedback for buyers is essential to fostering a good relationship and promoting repeat business. Just like buyers, sellers rely on feedback to showcase a smooth transaction. Depending on the buyer’s actions, you can highlight aspects like their punctuality, communication, or the overall ease of the deal.
Here are some eBay feedback examples to guide sellers in leaving the best feedback for different scenarios:
Great Buyers
Prompt payment, smooth transaction, thank you!
Great buyer, paid quickly, A+++!
Excellent eBayer, hassle-free purchase.
Immediate payment, pleasure to deal with.
Very easy transaction, highly recommended.
Friendly buyer, smooth communication.
Fast payment, thank you for your order.
Excellent communication, great buyer.
Paid right away, highly recommended.
Quick and easy transaction.
Repeat Buyers
Thank you for coming back – always a pleasure!
Repeat customer, great communication every time.
Always fast payment, highly recommended buyer.
Trusted buyer, smooth as usual.
Pleasure to work with again.
Loyal buyer, thanks for your continued support.
Another perfect transaction with this buyer.
Great repeat buyer, highly recommended.
Always reliable, thanks again.
Quick payment as always.
Excellent repeat customer, thank you!
Very pleasant to deal with every time.
Large Order / Bulk Buyers
Thank you for the large order, paid promptly.
Bulk order handled smoothly, great buyer.
Professional buyer, great wholesale transaction.
Excellent communication on big order.
Fast payment for large purchase, thanks.
High-volume order handled perfectly, thank you!
Great wholesale buyer, highly recommended.
Reliable and organized buyer.
Seamless large order transaction.
Excellent bulk purchase experience.
Paid promptly for multiple items.
Easy to work with on high-quantity order.
Very pleasant bulk order experience.
Fantastic buyer for wholesale, thank you.
Buyers Who Left Detailed Notes
Clear instructions in the note, thank you!
Buyer gave shipping preferences upfront – smooth process.
Appreciate the detailed notes, made packing easier.
Very helpful buyer, thank you for specifying details.
Great communication about address/instructions.
Everything clear from the start – excellent buyer.
Thanks for the extra info, made this transaction easy.
Perfect buyer, very specific and polite.
Followed up with notes, great communication.
Makes shipping easy with detailed instructions!
Buyers Leaving Immediate Feedback
Paid promptly and left feedback instantly – thanks!
Great buyer, left positive feedback right away.
Always quick to leave feedback, highly recommended.
Thanks for the fast payment and fast feedback.
Pleasure working with such responsive buyers.
Immediate feedback after delivery – awesome.
Great buyer, appreciates good service.
We value buyers like you who share feedback.
Smooth transaction with instant review.
Top-notch buyer, thank you for your feedback!
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Negative eBay Feedback Examples for Sellers from Buyers
Negative feedback from buyers on eBay typically arises when there’s an issue with the transaction, such as delayed shipping, receiving an incorrect or damaged item, or poor communication from the seller. When leaving negative feedback, it’s essential to stick to the facts and maintain a respectful tone, ensuring your comments are constructive rather than emotional. This approach helps keep the situation professional and clear, allowing both parties to address the problem.
Here are negative eBay feedback examples that buyers might leave for sellers.
- Didn’t ship on time, item arrived late.
- Item looks completely different in person, had to return.
- Doesn’t match description at all.
- Ordered multiple items but seller sent only one.
- Slow to answer questions, unhelpful responses.
- Didn’t fully disclose item condition. Returned.
- Was supposed to be a gift, but it arrived late.
- Made a request about shipping, seller replied too late.
- Shipping was extremely slow, took weeks to arrive.
- Item is poor quality, not what I expected.
- Not as described – had to send back.
- Seller never shipped the item.
- Seller shipped the item damaged.
- Seller shipped the wrong item entirely.
- Seller overcharged for shipping.
- Seller failed to disclose important flaws in the item.
- Seller gave inaccurate or misleading information about the product.
- Seller refused to answer questions about the listing.
- Seller was unresponsive to multiple messages.
- Seller was rude and unprofessional during dispute.
- Item arrived damaged due to poor packaging.
- Item was not the correct size, color, or model.
- Item missing key parts or accessories.
- Item did not work or was defective.
- Item turned out to be counterfeit or fake.
- Item listed as new but was clearly used.
- Item arrived without original packaging.
- Item was not eligible for return or refund as promised.
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How to Leave Feedback on eBay as a Buyer
Leaving feedback as a buyer is important: it helps future buyers evaluate sellers and helps maintain trust in the marketplace. eBay gives you a window of time to leave feedback after your purchase. Here’s how to do it:
Step 1: Wait Until the Item Arrives
Before leaving feedback, make sure the item has been delivered and you’ve inspected it.
Confirm that it matches the description, is undamaged, and everything in the listing (parts, condition, quality) is correct.
If there’s a problem, you may want to resolve it with the seller first (via messages, return requests) before leaving feedback.
Step 2: Sign Into Your eBay Account
Open eBay (on desktop or mobile app) and log in with the account you used to purchase the item.
Go to My eBay (or Purchases / Order History) to view your purchased items.
Step 3: Find the Transaction in Order / Purchase History
In your Orders / Purchase History list, locate the item you want to leave feedback for.
Usually, there’s a button or link beside the item that says Leave Feedback or Give Feedback.
Step 4: Click “Leave Feedback”
Click that link or button next to the relevant transaction.
You’ll be taken to a feedback page where you can select a rating and write a comment.
Step 5: Choose the Rating (Positive / Neutral / Negative)
eBay usually offers three feedback options: Positive, Neutral, or Negative.
Most buyers leave Positive if the transaction went well, but you can use Neutral or Negative if there were issues.
Be honest and fair in what you choose.
Step 6: Write Your Feedback Comment
After selecting your rating, you’ll see a text box to write your comment.
Use clear, direct language. Mention things like:
• Product accuracy (did the item match the description?)
• Shipping speed & condition (was it fast? damaged?)
• Communication (did the seller respond to messages?)Keep it short and helpful: other buyers will read this.
Step 7: Upload Images (Optional)
eBay often gives you the option to attach up to 5 photos (if available) with your feedback.
If your item arrived damaged or there’s a discrepancy, a photo can back up your feedback.
Use this only when relevant (i.e. when you want to show condition or a problem).
Step 8: Submit the Feedback
Once your rating, comment (and optional images) are ready, click Submit / Leave Feedback.
After submission, in most cases you can’t change your rating, though you might be able to add a follow-up comment or request a revision in certain cases.
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How to Leave Feedback on eBay as a Seller
As a seller on eBay, your feedback options are more limited than buyers’ — you can only leave positive feedback for buyers. This change was instituted years ago to prevent abuse and retaliatory feedback.
That said, even with only a positive rating available, you are free to write whatever comment you like (so long as it complies with eBay’s feedback policies).
Here’s how it typically works:
You locate the relevant transaction in your Seller Hub or under Sold in My eBay.
If you haven’t left feedback yet, you’ll see a “Leave Feedback” option next to that order.
Click Leave Feedback, select Positive, type your comment, and submit.
This gives you a chance to acknowledge good buyers, encourage repeat purchases, and foster trust.
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How to Automatically leave eBay Feedback for Buyers
Many sellers don’t want to manually leave feedback for every buyer transaction. eBay offers a feature called Automatic Feedback (or “Automate Feedback”) that lets you automate giving positive feedback to buyers under certain conditions.
Here’s how it works and how you can enable it.
What “Automatic Feedback” Means
With automatic feedback enabled, eBay will leave positive feedback on your behalf to buyers, based on your chosen trigger (e.g. after payment or after the buyer leaves positive feedback)
You can choose from default feedback comments or customize the messages.
It saves time and ensures you don’t forget to leave feedback, which can help build goodwill with buyers.
How to Enable Automatic Feedback (Step by Step)
Go to Your Selling Preferences
In your eBay account, navigate to your Seller Hub (or equivalent) and find the “Selling Preferences” section.Locate the Automate Feedback Setting
Under Selling Preferences, look for a setting named “Automate feedback” or “Automatic feedback settings.”Edit and Enable It
Click Edit next to the Automate Feedback setting. You will see options like:Automatically leave positive feedback after the buyer pays
Automatically leave positive feedback after buyer pays and leaves you positive feedback
Select one of these triggers.
Customize Feedback Messages
You’ll have a list of default positive feedback comments that eBay can choose from when posting automatically. You can edit, disable, or add your own phrases.Save Your Settings
After selecting your options and customizing the messages, save your preferences. Once enabled, eBay will start leaving feedback automatically under your chosen conditions.
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Final Thoughts: eBay Feedback Examples
Feedback on eBay isn’t just a formality — it’s the currency of trust between buyers and sellers. Whether you’re purchasing or selling, the words you choose shape your reputation and can directly influence future transactions. This guide with 200+ eBay feedback examples gives you ready-to-use phrases for almost every scenario, from praising a super-fast seller to acknowledging a reliable buyer.
By using clear, honest, and polite feedback, you’ll not only save time but also build credibility, improve your feedback score, and attract more confident buyers or sellers. Keep these examples handy, adapt them to your situation, and you’ll never be stuck wondering what to write again.
FAQs – eBay Feedback Examples
When can you leave feedback on eBay?
You can leave feedback as soon as a transaction is complete—meaning after you’ve paid for or shipped the item. Buyers can leave feedback once the item arrives, and sellers can leave it as soon as the buyer has paid.
Why can’t I leave feedback?
You might not be able to leave feedback on eBay if:
The transaction is older than 60 days
The item was part of a non-binding auction (such as vehicles or real estate)
eBay has imposed restrictions on your account
Additionally, sellers cannot leave negative feedback for buyers, and if there is an open or unresolved dispute, feedback might be temporarily disabled.
Where can you find a seller’s feedback score?
A seller’s feedback score appears next to their username on eBay listings. You can click the number to see their full feedback profile, including comments from past buyers.
What are three examples of positive feedback?
Examples include:
“Item exactly as described, super fast shipping!”
“Excellent seller, would buy again!”
“Great communication and perfect packaging, thank you!”
Can I leave negative feedback for a seller?
Yes. Buyers can leave negative feedback if an item is not as described, arrives damaged, or the seller provides poor service. Make sure your comment is factual and follows eBay’s feedback policy.
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